Email marketing

SUMMARY: Many companies rent lists and reach prospects who have never heard of them, even if it's not a best practice. The marketers in this article, however, earned great results by shifting gears to focus campaigns only on prospects who had prior contact with the company.

See how two emails and six phone calls generate an average 4-to-1 ROI for this healthcare IT company's lead generation. We include the team's contact schedule and show how the emails prime prospects for conversion. read the complete case study

SUMMARY: Deliverability is a complex topic that challenges every marketer using email. However, it is an even greater challenge for B2B marketers.

B2B marketers must meet unique deliverability rule sets for each individual domain in databases filled with hundreds or more. Whereas B2C marketers likely have a database full of freemail accounts, and can resolve an issue with that provider and settle a huge portion of the list with a single effort.

Read on for six tactics from two email deliverability experts. They cover tactics on reputation, testing, domain distribution reports, mediation and more. read the complete article

SUMMARY: Apps for the iPhone have generated considerable buzz in the consumer world, but do they have a place in a B2B marketing strategy? The answer depends on several key factors, including the nature of your audience and the functionality you can provide through an app.

We asked a marketer from a large law firm to share details from their recent experience developing an iPhone app. Read on for six key questions that will determine whether the approach is right for you, and how you can manage the process. read the complete interview

SUMMARY: We asked more than 2,700 organizations whether they have a method for quantifying the ROI from email marketing programs.

Surprisingly, only one-third could answer in the affirmative. In this week’s chart discussion, we look at who has succeeded in quantifying email marketing ROI. read the complete article

By Chris Heine, Senior Reporter

The BlackBerry Bold has been unveiled, and many folks compared it at launch to the iPhone. For what it’s worth, I think that's a good thing for BlackBerry marketers. Because, no matter the brand, smartphones are not going anywhere.

There will be more brands entering this particular technological fray; some might actually outdo both the iPhone and the BlackBerry Bold. And they will drive the wireless market... read the complete blog post